Your First Visit

Your first visit at Puls' Zahnmedizin

Transparent, clear and without surprises — this is how your treatment begins with us.

What to expect

1

Reception

Personal welcome by our team and PAIRA, our AI-powered reception assistant.

2

Medical history

Detailed conversation about your dental health, medical history and personal goals.

3

Diagnostics

Digital imaging with state-of-the-art equipment — precise, fast and low-radiation.

4

Discussion of findings

Joint analysis of your images and clear explanation of all findings.

5

Treatment plan

Individual plan with transparent cost breakdown — no hidden costs.

No treatment without your explicit consent. The first visit focuses on diagnostics.

What to bring

  • Health insurance card (GKV) or insurance documentation (PKV)
  • Dental bonus booklet (if available)
  • Recent X-rays (if available)
  • List of medications (if you take any regularly)
  • List of your questions and concerns

For anxious patients

Dental anxiety is no reason to forgo good dental health. We offer special introductory appointments without treatment — just a conversation, at your pace.

More for anxious patients →

Getting here & parking

Address

Puls' Zahnmedizin at WiloHealthCube, Wilopark 15, 44263 Dortmund (Hoerde district, Phoenix-West quarter).

Parking

Free parking is available directly at the WiloHealthCube.

Public transport

Hoerde Bahnhof station (S-Bahn, U-Bahn, bus) — approx. 10 minutes walking distance.

Accessibility

The WiloHealthCube is fully wheelchair accessible.

Frequently Asked Questions About Your First Visit

What should I bring to my first dental appointment?

Please bring your health insurance card (GKV) or insurance documentation (PKV), your dental bonus booklet (if available), recent X-rays (if available), and a list of any medications you take regularly. Feel free to note down your questions and concerns beforehand.

How long does the first appointment take?

Please allow approximately 60 minutes. We take time for a thorough conversation, a comprehensive examination with digital diagnostics, and a clear discussion of findings.

Will treatment begin at the first appointment?

No. The first visit focuses on diagnostics. We create an individual treatment plan and only begin treatment after your explicit consent.

I have dental anxiety. Can I still come?

Of course. We offer introductory appointments without any treatment. Simply let us know that you experience dental anxiety — we will allow extra time for you.

Are you accepting new patients?

Yes. Puls' Zahnmedizin opens in 2027 at WiloHealthCube, Wilopark 15, 44263 Dortmund. You can already register on our waiting list.

Book your first appointment

Puls' Zahnmedizin at WiloHealthCube, Wilopark 15, 44263 Dortmund. Opening 2027.

Book an appointment