WiloHealthCube Grand Opening: How We Are Designing Your Dental Practice
Today Was a Day to Celebrate: The WiloHealthCube Is Open
On 27 March 2026, the WiloHealthCube at Wilopark 15 in Dortmund held its grand opening. The modern healthcare centre, spanning roughly 10,000 square metres of usable space, now welcomes tenants, medical specialists and partners to the Phoenix-West district. For us at Pul's Zahnmedizin, this day is especially meaningful: in just a few months, we will open our practice right here.
We already reported on the WiloHealthCube as our future home back in February. Today we go one step further and take you behind the scenes of our room planning. Because a dental practice does not begin with its first patient. It begins with the floor plan.
17 Rooms, One Guiding Principle: The Patient Comes First
Our practice covers 17 rooms on the second floor of the WiloHealthCube. Every single room was designed with a clear goal: to make your visit as comfortable, safe and efficient as possible.
This is no coincidence. The National Association of Statutory Health Insurance Dentists (KZBV) notes in its 2024 care report that modern practice concepts measurably improve patient satisfaction and treatment quality when room design, workflows and technology are aligned (Source: KZBV Jahrbuch 2024). That is exactly our approach.
The 17 rooms divide into three functional zones:
- Reception zone: Corridor, waiting area, back office, administrative office and restrooms
- Treatment zone: Four fully equipped treatment rooms, an X-ray suite and the treatment corridor
- Technical zone: Instrument reprocessing room, in-house dental lab (dental workshop), server room and utilities/storage
Reception Zone: First Impressions Matter
A Waiting Area That Puts You at Ease
Our waiting area is more than a room with chairs. It was planned so that patients feel welcome before treatment even begins. Natural materials, calming colours and carefully considered acoustics create an atmosphere that reduces tension.
According to the Institute of German Dentists (IDZ), 62 per cent of adults in Germany find dental visits unpleasant or anxiety-inducing (Source: IDZ, Fünfte Deutsche Mundgesundheitsstudie DMS V). A well-designed waiting area can positively influence that experience.
Digital Reception with PAIRA
At the front desk, our AI reception assistant PAIRA greets you in German, Turkish and English. The intelligent check-in replaces lengthy paper forms with a fast, digital process. The back office behind it coordinates appointments, documentation and communication with the clinical team.
Treatment Zone: Four Rooms, Full Equipment
Four Treatment Rooms for Every Speciality
Each of our four treatment rooms (BHZ 1 through 4) is identically equipped so we can work flexibly. Room widths range from 251 to 361 centimetres, providing ample space for modern treatment units, chairside assistance and patient comfort.
Every room features:
- XO FLEX treatment units with integrated suction systems and instrument bridges
- Screens mounted at 170 cm top edge for X-ray images, treatment plans and patient education
- Zeiss Extaro 300 surgical microscope (mobile between rooms) for microscopic endodontics and precision dentistry
- Full digital integration with our practice management system Tomedo
The German Dental Association (BZÄK) recommends at least three treatment units for new practices to enable parallel workflows (Source: BZÄK, Existenzgründungsanalyse 2023/2024). With four rooms, we have built in capacity for growth.
X-Ray Suite with Radiation Shielding
Room R09 is our dedicated X-ray suite. Here we plan to install a cone beam computed tomography (CBCT) unit for three-dimensional imaging. The walls meet the requirements of the German Radiation Protection Ordinance (StrlSchV) with appropriate shielding. Digital X-ray images appear on the treatment room screen within seconds.
Technical Zone: What Patients Do Not See, but What Keeps Them Safe
Instrument Reprocessing to RKI Standards
Reprocessing room R15 follows the two-zone principle: a contaminated (unclean) zone for used instruments and a clean zone for sterilised material, with a clear physical separation. This concept aligns with the recommendations of the Commission for Hospital Hygiene and Infection Prevention (KRINKO) at the Robert Koch Institute (Source: RKI, Anforderungen an die Hygiene bei der Aufbereitung von Medizinprodukten, 2023).
Hygienic flooring, disinfectable surfaces and LED lighting for optimal visual inspection ensure that every instrument meets the highest standards before it is used again.
In-House Lab: The Dental Workshop
With our dental workshop in room R16, we can produce certain dental restorations directly on site. Combined with our fully digital workflow, this means that everything from the intraoral scan to the digital design to the 3D-printed workpiece can happen in a single appointment. That saves you time and eliminates trips to an external laboratory.
Patient Flow: Thoughtfully Designed from Entry to Exit
The room layout follows a clear principle: patients move from the reception zone through the treatment corridor to their room and back again, with no detours and no overlap with the technical area. The reprocessing team works in parallel via a separate service corridor without disrupting patient operations.
This one-way-flow principle improves not only hygiene but also orientation. An intuitive room layout is especially important for elderly patients and families with children. The entire building is fully accessible, with lifts, wide doors and wheelchair-friendly restrooms.
Next Stop: January 2027
The grand opening of the WiloHealthCube is a milestone. For us, the interior fit-out phase now begins. Over the coming months, floor plans will become real rooms: treatment units will be installed, digital systems wired, practice logistics with service robots set up and PAIRA integrated into the live environment.
If you would like to follow the creation of our practice, subscribe to our newsletter. We share regular progress updates and will invite you to the opening in good time.
Pul's Zahnmedizin. Wilopark 15, 44263 Dortmund. Opening January 2027.
Frequently Asked Questions
When does Pul's Zahnmedizin open in the WiloHealthCube?
Our dental practice is scheduled to open in January 2027. The WiloHealthCube itself held its grand opening on 27 March 2026. Over the coming months, we will complete the interior fit-out of our practice rooms on the second floor, including the installation of all treatment units and digital systems.
How many treatment rooms does the practice have?
Our practice has four fully equipped treatment rooms (BHZ 1 through 4), each with identical equipment. This enables parallel treatment workflows and flexible use across specialities. Every room is fitted with XO FLEX treatment units, screens for digital X-ray images and full IT connectivity.
What does the two-zone principle in instrument reprocessing mean?
The two-zone principle physically separates contaminated (unclean) and sterilised (clean) instruments. Used instruments enter the unclean zone for cleaning and disinfection, pass through the sterilisation process and are then stored in the clean zone ready for the next use. This procedure follows the recommendations of the Robert Koch Institute (RKI) and is the standard for dental practices in Germany.
Does the practice have its own dental lab?
Yes, our in-house dental workshop allows us to produce certain dental restorations on site. Combined with intraoral scanning and 3D printing, we can fabricate splints, temporaries and selected restorations directly in the practice. For more complex work, we partner with master dental laboratories in the region.
Is the practice wheelchair accessible?
Yes, the WiloHealthCube at Wilopark 15 in Dortmund is fully accessible. Lifts, wide corridors and wheelchair-friendly restrooms are available throughout. Parking is directly adjacent to the building, and the nearest public transport stop is within walking distance. Bicycle parking is also provided.
Can I use PAIRA before the practice opens?
PAIRA, our AI reception assistant, will go live with the practice opening in January 2027. Until then, you can reach us through our website and sign up for our newsletter to receive updates. Once launched, PAIRA will be available around the clock in German, Turkish and English for appointment scheduling, questions and digital check-in.