Your first visit at Puls Zahnmedizin
Transparent, clear and without surprises — this is how your treatment begins with us.
What to expect
Reception
Personal welcome by our team and PAIRA, our AI-powered reception assistant.
Medical history
Detailed conversation about your dental health, medical history and personal goals.
Diagnostics
Digital imaging with state-of-the-art equipment — precise, fast and low-radiation.
Discussion of findings
Joint analysis of your images and clear explanation of all findings.
Treatment plan
Individual plan with transparent cost breakdown — no hidden costs.
No treatment without your explicit consent. The first visit focuses on diagnostics.
What to bring
- Health insurance card (GKV) or insurance documentation (PKV)
- Dental bonus booklet (if available)
- Recent X-rays (if available)
- List of medications (if you take any regularly)
- List of your questions and concerns
For anxious patients
Dental anxiety is no reason to forgo good dental health. We offer special introductory appointments without treatment — just a conversation, at your pace.
Our promise to anxious patients
- No treatment without your explicit consent
- Stop signal: A hand signal is enough, and we stop immediately
- You set the pace — not us
- Clear explanation before every step
How we help you
- Introductory appointment without treatment — just a conversation
- Detailed information with digital visualisation
- Calm, modern facilities at Wilo Health Cube with natural daylight
- Gentle, low-pain treatment methods
- Regular breaks by arrangement
Simply let us know that you experience dental anxiety — we will allow extra time for you.
Getting here & parking
Address
Puls Zahnmedizin at Wilo Health Cube, Wilopark 15, 44263 Dortmund (Hörde district, Phoenix-West quarter).
Parking
Parking at the Wilo Health Cube is paid. Free street parking options are available nearby.
Public transport
Hörde Bahnhof station (S-Bahn, U-Bahn, bus) — approx. 10 minutes walking distance.
Accessibility
The Wilo Health Cube is fully wheelchair accessible.
Frequently Asked Questions About Your First Visit
What should I bring to my first dental appointment?
Please bring your health insurance card (GKV) or insurance documentation (PKV), your dental bonus booklet (if available), recent X-rays (if available), and a list of any medications you take regularly. Feel free to note down your questions and concerns beforehand.
How long does the first appointment take?
Please allow approximately 60 minutes. We take time for a thorough conversation, a comprehensive examination with digital diagnostics, and a clear discussion of findings.
Will treatment begin at the first appointment?
No. The first visit focuses on diagnostics. We create an individual treatment plan and only begin treatment after your explicit consent.
I have dental anxiety. Can I still come?
Of course. We offer introductory appointments without any treatment. Simply let us know that you experience dental anxiety — we will allow extra time for you.
Are you accepting new patients?
Yes. Puls Zahnmedizin opens in 2027 at Wilo Health Cube, Wilopark 15, 44263 Dortmund. You can already book an appointment online.
Book your first appointment
Puls Zahnmedizin at Wilo Health Cube, Wilopark 15, 44263 Dortmund. Opening 2027.
Any questions? Get in touch